Support
A real person reads this inbox: hello@getvaunted.com. We reply within one business day — often within the hour.
Where's my report?
Reports land within minutes of your order — always within 48 hours. Check spam the first time, and add hello@getvaunted.com to your contacts. Nothing there? Email us and we'll resend it on the spot.
Refunds & our guarantee
The $79 Full Audit carries a 30-day guarantee: if it didn't teach you something about your business, reply to your report email and we'll refund it in full — no forms, no arguing. Details in our Terms.
Cancel or change a subscription
Monitor and Fix + Monitor cancel anytime, effective at the end of the billing period. Use the manage link in any monitoring email, or just email us and we'll do it same-day.
Something in your report looks wrong?
Tell us — we'll re-check it against the engines and make it right. Engine answers change over time, and we'd rather rerun a report than leave you with a stale one.
Questions about how it works
The short answers live in the FAQ; pricing is on the pricing page. Anything deeper — email. We like these questions.